Unified telephony for businesses

Unified telephony solution for companies: fixed, wireless, ip, conference, chat

Improve your customers' experience!

Choose a VoIP solution that gives small, medium and large businesses a real competitive advantage.

The Habeum solution gives you the ability to communicate from wherever you want and on the medium of your choice, whether you are in the office, on the road or working from home.

Our solution allows you to easily interface with your other business applications to your phone calls.

Customer experience: display your correspondent's customer records even before you pick up the phone via a simple link integrated with SalesForce or Sugar CRM.
Continuous improvement of your teams: pedagogy and monitoring of the quality reinforced with the recording functions
Efficient management of incoming flows: real-time access to queues and detailed flow analysis to enable you to adapt the organization accordingly.
Collaboration: video communication in HD, observe the reactions of your interlocutors without having to move systematically.
Fixed-mobile convergence: no matter which terminal, you choose when, how and where.

Start of a telephony project ? How does a telephony project work?

You already have an existing telephony solution:

► After an audit phase of your existing solution, we propose a migration plan adapted to your constraints and ensure the portability of your existing telephone numbers to the new solution.

You want to set up a new telephony solution

► We study together your needs in terms of unified communication and define the best adapted solution including the telecom link which will be dedicated to telephony.

Key features

A complete unified communications solution:

► Telephony, chat, presence and video
► “All-inclusive” packages with no surprises:
► Fixed + cell phone + 40 international destinations
► Conference bridge management with virtually unlimited number of participants
► Voice mail server with email notification
► Multilingual interactive voice response (IVR) system
► Fixed-mobile convergence with dedicated apps for iPhone® and Android®

End-to-end solutions

Our offer is not limited to the telephony solution, we can also provide you with :

► A telecom link (SDSL/fiber) dedicated to telephony sized according to the number of communication channels and the expected quality of service
► Supply of equipment for networking the equipment (PoE switches)
► Cabling and patching of premises when new sites are commissioned